How to contact support

The fastest way to get help is a support ticket. Every ticket is saved in your account, so you can follow the whole conversation.

  1. Sign in to your client area.
  2. Go to Support and click Open a Ticket.
  3. Choose the department: Technical Support for hosting, email and server questions, Billing for invoices and payments, Orders for new orders.
  4. Select the related service, describe the problem and attach a screenshot if you can.

You will get an email notification when we reply.

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